hb444 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how hb444 ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects personal data relating to individuals ("you", "your", "Player", "User") who access or use the hb444 website at hb444.pro and all associated services, features, and content. This Policy forms part of the overall legal framework governing your use of hb444 and should be read alongside our Terms and Conditions and Responsible Gaming Policy.

By registering an account with hb444 or otherwise using the platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform.

2. Personal Data We Collect

hb444 collects personal data that you provide directly, data generated by your use of the platform, and data obtained from third-party service providers where permitted. The following table summarises the categories of data collected, the specific data points within each category, and the primary purpose of collection:

3. How We Use Your Personal Data

hb444 uses the personal data it collects for specific, legitimate purposes only. We do not use your personal data for any purpose beyond those set out below, and we do not sell personal data to third parties for marketing or commercial purposes:

• To create and manage your hb444 account, verify your identity and age, and maintain accurate account records throughout the account lifecycle.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in BDT, and to maintain a complete and auditable transaction record.
• To deliver the gaming services you request, including sports betting markets, live casino tables, slot games, crash games, and all other product features available on hb444.
• To detect, investigate, and prevent fraud, money laundering, duplicate accounts, bot activity, and any other conduct that violates our Terms and Conditions or applicable law.
• To support responsible gaming obligations, including monitoring gaming patterns for signs of problem gambling, administering deposit limits and self-exclusion requests, and maintaining records required by our responsible gaming commitments.
• To respond to customer support enquiries, resolve disputes, and communicate service-related updates including changes to these policies or the platform's terms.

4. Your Data Protection Rights

As a registered player on hb444, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at the email address provided in the footer of this website. hb444 will respond to all verified requests within a reasonable timeframe:

Please note that certain rights are subject to limitations where we are required by law to retain data, where exercising a right would prejudice the rights of others, or where a request is manifestly unfounded or excessive. hb444 will inform you of any such limitations in its response to your request.

5. Legal Basis for Processing Personal Data

hb444 processes personal data only where a lawful basis exists for that processing. The following legal bases apply to hb444's data processing activities:

• Contractual necessity: processing required to fulfil the agreement between you and hb444 — including account registration, KYC, payment processing, and delivery of gaming services.
• Legal obligation: processing required to comply with applicable law, including anti-money laundering (AML) regulations, age verification requirements, and obligations to co-operate with lawful authority requests.
• Legitimate interests: processing carried out for hb444's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving the quality and performance of the service — where those interests are not overridden by your privacy rights.
• Consent: where hb444 sends you optional marketing communications about promotions, bonuses, or new features. You may withdraw this consent at any time by updating your communication preferences in account settings.

6. Disclosure of Personal Data to Third Parties

hb444 does not sell, rent, or trade your personal data to third parties. hb444 may share your personal data with third parties only in the following limited circumstances, and only to the extent necessary for the specified purpose:

• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay, and partner banks): solely for the purpose of processing your deposits, withdrawals, and refunds in BDT.
• Identity verification and KYC service providers: for the purpose of verifying your identity, age, and eligibility to use the platform in accordance with our regulatory obligations.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others): limited technical data such as session tokens and bet amounts may be exchanged with certified game studios to facilitate game delivery and resolve disputes.
• Law enforcement, regulatory authorities, and courts: where hb444 is required by applicable law, court order, or regulatory instruction to disclose personal data, or where disclosure is necessary to protect hb444's legal rights or to prevent or detect fraud and crime.

7. Payment Data and Financial Information

hb444 processes all financial transactions in Bangladeshi Taka (BDT) through certified payment partners including bKash, Nagad, Rocket, and Upay. When you make a deposit or withdrawal, your mobile wallet identifier and transaction reference are shared with the relevant payment processor solely for the purpose of completing the transaction. hb444 does not store full bank account numbers, card numbers, or mobile banking PINs on its servers. Financial transaction records are retained in accordance with our data retention policy and applicable legal obligations.

All payment data in transit between your device and hb444's servers is encrypted using SSL technology. hb444 undergoes regular security assessments to ensure financial data handling meets industry standards for safe and responsible payment processing.

8. Data Retention

hb444 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. The specific retention periods applied by hb444 vary by data category and are determined by reference to the nature of the data, the purpose of processing, and any applicable regulatory minimum retention requirements.

Active account data is retained for the lifetime of the account. Upon account closure, identity and financial records are retained for a minimum period required by applicable anti-money laundering and financial regulations. Technical and gaming data may be anonymised and retained in aggregate form for platform analytics and improvement purposes after the minimum legal retention period has elapsed.

9. Cookies and Tracking Technologies

hb444 uses cookies and similar tracking technologies to operate the platform, improve your experience, maintain session security, and understand how the platform is used. The following categories of cookies are used on hb444:

• Strictly necessary cookies: essential for the operation of the platform, including session management, authentication, and security. These cookies cannot be disabled without affecting the core functionality of the site.
• Performance and analytics cookies: collect aggregated, anonymised data about how visitors use the platform — including pages visited, time on site, and navigation paths — to help hb444 improve platform performance and user experience.
• Functional cookies: remember your preferences such as language settings and display options to provide a more personalised experience during and between sessions.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the platform. hb444 does not use third-party advertising cookies or cross-site tracking technologies for behavioural advertising purposes.

10. Security Measures

hb444 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security testing, and secure data storage practices.

While hb444 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You play an important role in keeping your data safe by maintaining the confidentiality of your account credentials and notifying hb444 immediately if you suspect any unauthorised access to your account.

11. Children and Minors

hb444 is strictly intended for adults aged 21 years and above. hb444 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered an account or submitted personal data to hb444, please notify us immediately using the contact details provided in the footer of this website.

12. Changes to This Privacy Policy

hb444 reserves the right to update or revise this Privacy Policy at any time. The most current version of this Policy will always be published at hb444.pro/privacy-policy and will display the date of the most recent revision at the top of the document. Where changes are material — meaning they significantly affect your rights or how your personal data is processed — hb444 will endeavour to notify registered players by email or on-platform notification before the changes take effect.

Your continued use of hb444 following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how hb444 collects, uses, and protects your data.

13. Contact and Data Enquiries

If you wish to exercise any of your data protection rights, have a question about how hb444 handles your personal data, or wish to raise a privacy concern, please contact hb444's support team using the email address displayed in the footer of this website. Please include your registered email address and a clear description of your request so that we can process it efficiently.

hb444 aims to respond to all data subject requests within a reasonable timeframe. Our support team is available 24/7 and operates on Bangladesh Standard Time (BST, UTC+6). For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page for full guidance covering all divisions of Bangladesh including Dhaka, Chittagong, Sylhet, Rajshahi, Barisal, Rangpur, Khulna, and Mymensingh.